LL
GESTION DES APPELS
*DUGH
7UDQVIHUW
&RQIpUHQFH
'LYLVHUXQDSSHOFRQIpUHQFH
$MRXWHUDSSHOVPLVHQJDUGH
$OWHUQHU
5HQYRLDXWRPDWLTXH
5HQYRLDXWRPDWLTXH'LVWDQW
5HQYRLDXWRPDWLTXH)LQGHQFKDvQHPHQW
5HQYRLDXWRPDWLTXH)RUFp
5HQYRLDXWRPDWLTXH0RGHSULRULWDLUH
0HVVDJHULH0HVVDJHGLQIR
0HVVDJHULH5DSSHO
UTILISATION D’AUTRES FONCTIONS
&RGHVFRPSWDEOHV
5DSSHODXWR
0LVHHQJDUGHSDULQGLFDWLI
3ULVHGDSSHO
$WWHQWH
1H3DV'pUDQJHU
0RGHSULRULWDLUHHQWUpHHQOLJQH
5HFKHUFKHGHSHUVRQQHV
5HFKHUFKHGLUHFWHGHSHUVRQQHSDUOHKDXWSDUOHXU
1RWHGHUDSSHO
&DVTXHGpFRXWH
0RGHFDVTXHDYHFVpOHFWHXUGHIRQFWLRQV
0XVLTXH
&DOFXODWULFH
5HFKHUFKHGHJURXSH5pSRQVHUHQGH]YRXV
6LJQDO&&
(QUHJLVWUHPHQWGXQDSSHO
+RW'HVNLQJ
6XLYLGDSSHO