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Swap
Swap allows you to alternate between two calls by pressing a key. Each call
is kept private as neither person can overhear your conversation with the
other.
To use the Swap feature to alternate between calls:
1. Make or answer a call, consult and then press the SWAP key to place
that call on hold.
2. While the first call is on hold, make or answer a second call.
3. Press the programmable key assigned to the SWAP feature to alternate
back and forth between the two calls.
4. Press
Note: This feature may only be available on this set provided that Exclusive
Hold has already been activated. Consult your System Administrator for
more information.
Messaging
If the messa
g
e indicator is flashin
g
slowly while the phone is not rin
g
in
g
, this
indicates that you have a message or voicemail.
The response to a message indication changes depending on whether the
caller wants you to call back or if they have left a voice message.
Note: For voicemail to work properly with the 5005 IP phone, Call Forward
must be activated. See Call Forwarding for more information.
To respond to a message indication:
1. Lift the handset.
2. Press MESSAGE.
If the caller has left a voice message, the phone will automatically call
the voicemail system.
OR
If the caller has activated your message indicator instead of leaving a
voice message, the phone will automatically call their number.