Mitel 5020 IP Telephone User Manual


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6
Handling Calls with a Headset (no Feature Control Switch):
To answer a call (when Auto Answer is disabled):
• Press the flashing Line Select key.
To hang up:
• Press CANCEL.
Handling Calls with a Headset with Feature Control Switch:
To answer a call (when Auto Answer is disabled):
• Quickly press and release the Control Switch.
To mute the headset microphone (Headset with Feature Control Switch only):
• Press and hold the Control Switch.
To hang up:
• Quickly press and release the Control Switch.
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