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User Guide
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Message
If the message indicator is flashing slowly while the phone is not ringing, this indicates that you have
a message or voicemail.
Note: For voicemail to work properly with the 5001 IP phone, Call Forward must be activated on
the set.
To activate Call Forward on the phone:
1. Lift the handset.
2. Dial 605 (the feature access code for Call Forward) 232 (the extension group for voicemail).
When you are finished, you will hear an interrupted dial tone.
3. Hang up to complete the procedure.
Note: Once Call Forward has been activated, you will hear an interrupted dial tone for a moment
every time you make a call. Refer to ICP technical documentation for further information.
To deactivate Call Forward on the phone:
1. Lift the handset. You should hear an interrupted dial tone to indicate Call Forward is active.
2. Dial 605 - 232 again.
3. Hang up to complete the procedure.
The response to a message indication changes depending on whether the caller wants you to call
back or if they have left a voice message.
To respond to a message indication:
• Lift the handset.
• Press MESSAGE.
• If the caller has left a voice message, the phone will automatically call the voicemail system.
OR
• If the caller has activated your message indicator instead of leaving a voice message, the phone
will automatically call their number.
Note: To activate the message indicator on another phone, simply press the MESSAGE key
instead of leaving a voice message.
Redial
To redial the last number you called:
• Lift the handset.
• Press REDIAL twice.
Note: The redial feature can only be used for external numbers and cannot be used to redial
internal externsions.
Transferring And Conferencing
When on a network connected to a 3100 ICP, the 5001 IP phone can still transfer and conference
calls even without a function key programmed for those features.