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Mitel 1000
Desk Phone Quick Reference User Guide AccessLine 02-19-08
3
How to use your Mitel 1000 Desk Phone
Answering and making calls
Answer a call that is ringing on the Desk Phone using the handset
Pick up the handset or
Select ⇒ Answer The Call and/or pick up the handset.
Answer a call that is ringing on the Desk Phone using speakerphone
Select ⇒ Answer The Call.
Make an external call
Pick up the handset or use the speakerphone button
Or, press Line Key 1 or 2 for an IP Trunk.
Or, if you have connected an existing phone line (called CO Line) press Line Key 3 or
4.
Dial the number
Make an internal call
Select ⇒ Internal Call
Select ⇒ The extension from the menu screen or
Dial the extension number (20 – 23 for wired, 31 – 34 for cordless), and
Pick up the handset, or press
Transferring calls
Note: The following instructions assume you are on a call.
Transfer a call to an internal extension
Select ⇒ Internal Transfer.
Select ⇒ The extension and when the call is answered.
Select ⇒ Transfer.
Transfer a call to an external number
Select ⇒ External Transfer.
Select an available line as indicated by “◊”.
Dial the external number and when the call is answered
Select ⇒ Transfer.
Re-directing calls
Note: The following instructions assume that your extension is ringing.
Deflect a call to another extension
Select ⇒ Re-Direct The Call.
Select ⇒ Ext. no.
Forward an incoming call to the Answering Machine
Select ⇒ Forward To Voice Mail.
Forward an internal call to your personal mailbox
Select ⇒ Forward To Voice Mail.
Forwarding incoming calls – Line Forward
Forward all calls received on a line
Press the Scroll Down Key () until "Incoming Call Forward" is displayed.