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Emergency
To dial 911 for emergency service, you must dial
the Outside Access Digit first (usually 9) + 911.
Customer Service / Technical Support
(919) 459-2300, option 1
support@featuretel.com
www.featuretel.com
Web Portal
http://wp.featuretel.com
Star Code Quick Reference
Feature Set Cancel
Abbreviated Dial 75* + menu 75* + menu
ACD Queue *10 *10
Anonymous Call Rejection *77 *87
Billing Codes *02 + code + # N/A
Call Block *60 + menu *80 + menu
Call Forward – All Calls 72* + no. + # 73*
Call Forward – Busy 76* + no. + # 77*
Call Forward – No Answer 78* + no. + # 79*
Call Forward – Out of Svc 70* + menu 71*
Call Forward – Selective *63 + menu *83 + menu
Caller ID Block *67 N/A
Caller ID Block Release N/A *82 + no.
Call Return *69 N/A
Call Trace *57 N/A
Call Waiting FLASH *70 + no.
Conferencing (3-way Call) FLASH + no. N/A
Directed Call Pickup *12 + ext. N/A
Do Not Disturb *04 *04
Group Call Pickup *06 N/A
Hold FLASH FLASH
Park a Call FLASH + *05 N/A
Pick up a Parked Call FLASH + *25 N/A
Priority Call *61 + menu *61 + menu
Privacy Guard *88 + menu *88 + menu
Redial *07 N/A
Selective Call Rejection *60 + menu *80 + menu
Speed Dial 74* + menu 74* + menu
Transfer FLASH + *08 N/A
Voice Mail *09 N/A
March 2010
FeatureTel Linksys IP Phone User Guide Page 2