Installation
53
3
Installation
3. Close all calls connected to the system. If calls are connected when you perform a restore, a dialog appears prompting
you to continue or cancel the restore. If you continue, the system restore process terminates the calls.
4. In the web administration interface, navigate to Preferences : System : System Reset.
5. Click System Restore.
6. If an error dialog appears, examine the errors. You may wish to copy and paste the errors into a text editing program for
analysis and troubleshooting. Errors due to the presence of FIX: lines identify commands with token passwords that were
not manually edited. Other errors may indicate a problem with restoring a specied preference or restoring the entire
conguration. For a description of the error codes that can appear, see “Standard Return Codes” in the LifeSize Passport
Automation Command Line Interface manual.
7. Click Continue. The system reboots and a dialog appears indicating that the restore was successful.
Copying Screen Text to the Clipboard
The web administration interface supports copying data from most screens to the operating system clipboard. This feature
facilitates troubleshooting by enabling you to paste conguration information into an email or text editing application. If a
screen supports this feature, a Copy button appears in the lower right corner of the screen. Click the Copy button to copy the
data on the screen to the clipboard.
Downloading Call History
You can download call history as a comma separated value le (.csv le extension) from the Diagnostics page in the web
administration interface. Click Call History and then click Download Call History. When prompted, choose a location to save the
le. The call history le contains the same output that is produced when you execute the following command in the command
line interface:
status call history -f -?
Downloading call history from the web administration interface retrieves a maximum of 26 records. You can retrieve up to
1 000 records using the command line interface. Restoring a system to default settings, or executing the set system clean -C
command from the command line interface, deletes call history from the system. For more information, refer to LifeSize Passport
Automation Command Line Interface manual.
Upgrading System Software
You can upgrade your system software and manually install a license key only from the web administration interface. For more
information, refer to “Upgrading your System Software” on page 54.