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CHAPTER 1 (CONT.)
Use these steps to make a phone call from a public telephone, office phone or a call box. If there
is no VCO phone number for your state, use the TTY number to place a VCO call. After you
receive the response from the Communication Relay Agent, move the PocketComm down to the
mouthpiece of the handset and press (CTRL)+(P) to send out the VCO request to the CA. Move it
back to the earpiece after it is finished sending.
7
WHAT IS VOICE CARRY OVER?
If a deaf person has a good speech and wants to make call using his/her voice, the CA
can carry it over to the other party. It is called Voice Carry Over(VCO). To make a
VCO call, the person will need help from Relay Service and a TTY. The CA will
type the message from the other party to the caller, and read the message from the
caller back to the call recipient.
FIGURE 4
Speaking
Typing
Speaking
VCO
Relay Service
Hearing Phone User
SPEAK DIRECTLY HERE
READ THERE