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A number of problems that may arise when connecting and using Konftel 50 are
described below.
CONNECTION
System telephone via switchbox
1. Is Konftel 50 correctly connected? See the instructions for connecting the
telephone.
2. Have you added extension cords to the system? Remove them and re-connect
to see if the system is working.
3. Check the position of the selector switch on the bottom of the switchbox.
Select position I or II depending on which system telephone you are connecting
Konftel 50 to.
Manufacturer Type of switchboard Selector switch position
ERICSSON MD110 I
BUSINESS PHONE I
NORTEL MERIDIAN 1 I
COSMOS I
PHILIPS SOPHO II
ERGOLINE I
ALCATEL 4200 I
4400 I
SIEMENS HIPATH I
HICOM I
For other types of switchboard, try position I first, and then position II.
Computers
If a call can be heard via the computer’s headset or built-in speaker, but not via
Konftel 50, check that the software and sound card can handle full duplex.
TROUBLESHOOTING