IBM -412CID Telephone User Manual


 
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Handset doesn’t appear to be working.
Check to see if your phone is in headset mode. If the [SPKR] key is flashing, you are in headset
mode and need to deactivate this in order to turn on the handset.
Make sure the handset cord is connected at both ends.
Intercom service doesn’t appear to work.
Check to make sure the phone lines for all extensions are set up consistently, meaning that all
phones are properly wired for [LINE 1], 2, 3 and 4. Review “Connecting Your Telephone Lines”
section.
The caller’s name and/or phone number does not appear on the display.
Make sure you have subscribed to Caller ID Service (from local telephone company).
Caller ID service may not work when the phone is connected to a Private Branch Exchange
(PBX).
The call is coming from an area not supplying caller ID data. “Out of Area” will appear on the dis-
play.
The caller has requested that their phone number be suppressed from Caller ID service. “Private”
or “Unavailable” will appear on the display.
You answered the call before the Caller ID data was displayed, which usually occurs after the sec-
ond ring.
New Call/Message Waiting Indicator doesn’t work properly.
Make sure you have subscribed to voice mail compatible with “FSK” type signaling (check with
your local phone company). If your voice mail product from the local phone company does not
support “FSK” signaling, you may use this feature as a New Call Indicator only.
Can’t make phone calls.
Check to be sure the phone is set to the correct type of service, either Tone or Pulse..