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Won’t respond to remote commands
• Must use a touch-tone phone.
• Must enter the correct security code.
• Did unit hang up? If you take no action for a period of time, it automatically hangs
up.
Answerer doesn’t work
• Unplug the power cord from the electrical outlet and plug it back in to reset the
answerer.
After the unit is plugged in, FLASH ERROR is displayed
• Unplug the unit and plug it back in. If the message appears again, the unit needs
service.
Can’t hear messages
• Adjust the volume control.
Greeting continues to play even after an extension phone is picked up.
• This is normal operation. Auto disconnect is delayed for 1 second after the unit
answers a call. If you are near the unit, press PLAY/STOP to stop the greeting.
No information is shown after the phone rings
• Be sure to wait until the second ring before answering.
• Check all cabling to make sure that all connections are secure and not damaged.
• Did you order Caller ID service from your local telephone company.
Error message is displayed
• ERROR appears in the display if the unit detects anything other than valid Caller
ID information during the silent period after the rst ring. This message indicates
either the presence of noise on the line, or that an invalid message has been sent
from the telephone company?