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Caller ID Error Message
• The unit displays this message if it detects anything other
than valid Caller ID information during the silent period
after the first ring. This message indicates the presence of
noise on the line.
No Caller ID
• In order to receive Caller ID information, you must
subscribe to the standard name/number Caller ID service
from your local telephone company.
Skype Solutions
Unable to make Skype Call
• Check to see that Skype is logged into and running
properly (NOTE: The Skype software should be 1.4 or later
version).
• 28300 Hardware is connected to PC and USB Driver is
functioning properly.
• PC may be in hibernate mode.
Unit Locks Up During Skype Call
• Reboot your computer.
Skype Ring Delay
• When making a Skype-IN call, the landline callers hears 2
or more rings before the PC/Handset starts to ring. This is
a network connection problem.
Poor Sound Quality
• Choppy, drop-outs, static, echo during Skype call is an
indication of network connection problem.