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TROUBLESHOOTING GUIDE
TELEPHONE SOLUTIONS
No dial tone
• Check or repeat installation steps:
Make sure the base power cord is connected to a working
electrical outlet.
Make sure the telephone line cord is connected to the base and the wall
jack.
• Connect another phone to the same jack. If it doesn’t work, the problem
might be your wiring or local service.
• The handset may be out of range of the base. Move closer to the base
• Make sure the battery is properly charged (for 16 hours).
• Make sure the battery pack (in the handset) is properly installed.
• The handset should beep when you press the talk/callback button, and
the charge indicator on the base should be lit when the handset rests in
the cradle. If not, the battery may need to be charged.
• Place handset in charge cradle for at least 20 seconds to reset the unit.
Dial tone is OK, but can ’t dial out
• Make sure the TONE/PULSE dialing mode is set to the type of phone
service you are subscribed to.
Handset does not ring
• Make sure the handset ringer software switch is set to on.
• The handset may be out of range of the base. Move closer to the base.
•You may have too many extension phones on your line. Try unplugging
some extension phones.
• Check for a dial tone.