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MAKING A CALL
You may dial directly onto the keypad
– this will put you into handsfree
mode.
Outside calls – Dial 0 followed by the
number you wish to call.
Internal calls – Dial 5 digit extension.
Switchboard – 9
DIALLING UNSW KENSINGTON
Dial 8 + 5 digit extn number
SPEAKER
(Hands free Dialling)
All digital phones have full hands-free
dialling and microphone.
Once you have lifted the handset, to
return to hands-free operation, you
must press the “TOGGLE to
Handsfree” button before replacing
the receiver.
HOLD
To place a caller on Hold, press the
“Hold” Button
To retrieve the call, press the relevant
line key OR “Hold” again.
Note that you can make another
outside call whilst your caller is on
hold.
When you have the first party on
HOLD and have dialled the second
party, you may toggle between two
callers by pressing the HOLD button.
You can continue to toggle between
the callers by using this procedure.
TRANSFER:
Press TFER/CONF then dial the
extension or outside number where
you wish to transfer the call. Wait for
ring tone or for the party to answer,
and then hang up to complete the
transfer. If your party does not wish to
take the call, wait until they hang up
and you will get the caller back
automatically.
Transfer Note: Should you wish to go
back to a caller because you have
reached a voice mail, you will need to
press T/FER CONF twice
to disconnect
the voice mail and return to the caller.
CALL PICK UP
Press PickUp (or #4) to pick up the
FIRST call into your group.
To pick up a specific extension, use the
Direct Pick Up button (or **) plus the
extn of the phone you wish to answer.
CALL PARK
Ask your caller to hold. Press the PARK
button and hang up. You can now collect
this call from any other phone on site
within 10 minutes. If you do not retrieve
the call in that time, it will ring back at the
extension it was PARKed at.
To take the “Parked call” at another
phone, press PARK followed by your 5
digit extension number (or the extn of the
phone where you are PARKed the call. If
the phone is not a digital telephone, you
can use the code *9 followed by
textension number. To take a “Parked
call’ at your own phone, press the
flashing LINE key.
LAST NUMBER REDIAL
-
## Automatically dials the last
number you called or you can simply
press the Last No Redial button.
MUTE
You may turn the Microphone off during
a conversation by pressing the MUTE
button (light will shine red). The
microphone will be muted through the
Hands-free speaker, the handset
receiver or your headset.
To turn it back on, press MUTE again
(light goes out).
3 – WAY CONFERENCE
While in conversation with the first
party, press the TFER/CONF button
and then dial the telephone or
extension number of the second
party. Remember to dial zero if it’s
an outside call. While you do this,
your first call will be on hold. After
the second party answers, press the
TFER/CONF button again to create
a 3-way conversation.
SETTING UP YOUR VOICE MAIL
Refer to the Voice Mail User Guide
to see how to set up a greeting
message and password and also
how to retrieve your messages.
Diverting your Extn (FWD ALL)
Sending calls to another extension
To set, press the FWD ALL button,
and then enter the extension number
where you want your calls to ring.
The FWD ALL button will shine RED
while the feature is active
To cancel your forwarding, press
FWD All and dial #10.
CALL FORWARD BUSY/NO
ANSWER
Press FWD Busy/No Ans button.
Then enter 39999 if you wish your
calls to go to voice mail.
Alternatively, you may enter an
extension number to where your
calls will be redirected.
To cancel at any time, Press FWD
Busy/No Ans button and then #10
The FWD VMAIL
button will send
your calls directly to Voice Mail.
Use this feature if you are on leave,
in a meeting or do not wish to be
disturbed. This button toggles
ON/OFF and shines RED when the
feature is active.
FOLLOW ME DIVERSION
Allows you to divert from another
extension
When you arrive at a location and
you wish to receive your calls
Dial #189
Dial your own extn number
Dial activation code #11
You may repeat this at various
locations as you arrive and your
calls will “follow you”
To cancel at your own extn *1#10
PROGAMMING BLANK
BUTTONS
Dial Program feature code #139
Press a blank button
Dial zero for an outside line
Enter the number you wish to
store
Press the blank button again to
save
Press SPKR
You have now created an Auto
Dial.
You can reprogram in the same
way
CALL BACK
When dialling an extension and
you hear busy tone, you may wish
to have the system automatically
call you back when the extension
becomes free.
Press TFER/CONF then the
number 2 when you hear the busy
tone and simply hang up.
Your telephone will call you back
when the extension is free.
FOR ASSISTANCE: 1999 OR
After August 5
th
2005:
Call the your On-Site Telephone
representative on 88850