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Troubleshooting
Check that the telephone cord is undamaged and properly plugged in.
Disconnect any additional equipment that may be connected. If the problem is resolved,
the fault is with the other equipment.
Test the equipment on a known working line. If the product works then the fault is with
the line. Please inform your local telephone company.
No Number Shown in Display when Ringing
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In order for this feature to function, you must subscribe to the Caller
Identi cation service from your network provider.
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If is shown in the display, it either means that no information
was sent about the calling number, or that the caller has a secret telephone number.
It may also be a voicemail message.
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If MOBILE is displayed, the network operator has sent this call description as a
name, the telephone number will only be visible when scrolling through the call list,
press
0
when name is shown.
0
when name is shown.
0
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It may not be possible to receive CID information if the phone operates in a PBX system.
Warning Tone During a Call
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The battery may be running low (recharge the hand unit).
Telephone Does Not Work
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Check that charge contacts in handset and base unit are clean.
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Check the adapter, is it correctly connected to the base unit and to the mains
power?
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Check that the telephone cord has been correctly connected to the base unit and
to the line socket, by disconnecting and reconnecting both ends.
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Check the charge status of the handset batteries.
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Try connecting another telephone, known to be in working order, to the line
socket. If that phone works then it is likely that this equipment is faulty.
The Answering Machine Is Not Answering
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Check that the unit is switched on
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Check that the telephone cable and the mains adapter are correctly connected.
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Check that the answering machine is not full.
The Answering Machine Does Not Respond to Remote Control
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Check that the telephone you are using to remotely control the answering
machine is a tone dialling telephone.
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Some telephones only output a short tone beep when buttons are pressed, and
this may not be enough to activate remote control. Please use a separate tone
transmitter in these cases.
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Also try holding the buttons down longer, approximately 1 second per digit.
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