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Fixing Problems
Telephone Maintenance
• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfac-
tants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp
cloth (using water only).
• Never use cleaners containing alcohol, cleaners that corrode plastic, or abrasive pow-
ders.
Troubleshooting
Pressed key does not respond:
Check whether the key is stuck.
Telephone does not ring:
Check whether the do not disturb function was activated on your telephone (" Do not disturb"
appears on the screen). If so, deactivate it (Æpage 19).
You cannot dial an external number:
Check whether you telephone is locked ("Access denied" appears on the screen). If so, un-
lock the telephone (Æpage 48).
To correct any other problem:
First contact System Support. If System Support is unable to correct the problem, contact
Customer Service.