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Troubleshooting and Specifications
Troubleshooting
60 Strata DKT2004-CT Cordless Digital Telephone 10/02
Troubleshooting
If your cordless telephone is not performing to your expectations, try these
suggestions. If you are still unable to resolve the problems, contact your telephone
system administrator. Do not attempt to service this unit yourself. All service must be
done by qualified service personnel.
Problem Suggestion
CHARGE LED does not come on when
handset is placed on base unit.
Make sure the AC adapter is plugged into the base unit and wall
outlet.
If the AC adapter is plugged into a wall outlet with a switch, make
sure the switch is turned on.
Make sure the handset is properly seated in the base unit.
Make sure the nickel-cadmium battery pack is properly placed on
the handset.
Make sure that the charging contacts on the handset and base
unit are clean.
Conversation interrupted frequently.
Make sure that the base unit antenna is fully vertical.
Move closer to the base unit.
Press
7$/. and get no dial tone. Move closer to the base unit.
Cannot configure the cordless digital
telephone.
Check both ends of all telephone line cords for good
connections.
Make sure the AC adapter is plugged into the base unit and wall
outlet.
Handset does not ring.
The nickel-cadmium battery may be weak. Charge the battery
pack for 8-10 hours.
Check the Ringer Alert setting. It may be set to Ring Off.
Make sure the base unit antenna is fully vertical.
The handset may be too far away from the base unit.
Tone noise Move cordless telephone to the right side of the DKT.
Other problems Contact your telephone system administrator.
For Sales and Service call 508-580-2500
Tel: 508-580-2500
Datel Communications
Fax: 508-583-8412