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5.3 MakingAHotTransfer
A hot transfer is a type of screened transfer. To perform a hot transfer,
you voice announce the transfer over the speaker of the telephone that
you want to receive the transfer, and release the call to that telephone.
The system handled the release in a way that does not require the called
party to retrieve the call (the call does not ring at the station).
This feature is useful for transferring calls to people who need to work in
a handsfree mode. Once you announce the call and the system completes
the transfer, the person receiving the transfer can simply begin speaking
toward his or her speakerphone to answer the call.
If you make a hot transfer to a monitor telephone, you can voice
announce the call over the telephone’s speaker, but the person receiving
the outside line transfer will need to lift the handset to answer the call
(the telephone will not ring after the announcement is made).
Please note that you can not make a hot transfer to a telephone if its user
has enabled the Voice Announce Block feature. This telephone will
automatically ring with the transfer requiring the intercom party to
answer it as either a screened or an unscreened transfer.
• To make a hot transfer to another telephone in the system,
1. Answer call.
2. Press TRANSFER/CONFERENCE (the call is automatically
placed on hold).
3. Dial extension number of telephone to receive the transfer or press
the DSS button for that extension.
4. Announce call.
5. Press TRANSFER/CONFERENCE.
6. Press SPEAKER to disconnect (if in speakerphone mode) or hang
up. The person receiving the transfer than has the call.
GCA70–313 Transferring Calls
Station User's Guide 5 – 3