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Assistance, Warranty&Ordering
If you have any questions about operation or installing your new Cobra
®
product, or if you are missing parts…
Please call Cobra
®
first! DO NOT RETURNTHIS PRODUCT TO THE STORE! See customer service on page 2.
Product Service
For Products Purchased in Canada
For out of warranty service, ship prepaid this product to: AVS Technologies Inc., 2100 TransCanada Hwy S., Montreal,
Quebec, H9P 2N4. We reserve the right to repair or replace the radio with an equivalent product. Please include the
following information: Date of Purchase, Model Number, Dealer Purchased From, Dealer Address, Dealer Phone Number.
For Products Purchased in the U.S.A.
If your product should require factory service, please call Cobra
®
first before sending your radio. This will ensure the
fastest turn-around time on your repair. You may be asked to send your radio to the Cobra
®
factory. It will be necessary
to furnish the following to have the product serviced and returned.
1) For Warranty Repair include some form of proof-of-purchase, such as a mechanical reproduction or carbon of a sales
receipt. If you send the original receipt, it cannot be returned; 2) Send the entire product; 3) Enclose a description of what
is happening with the radio. Include a typed or clearly printed name and address of where the radio is to be returned; 4) Pack
radio securely to prevent damage in transit. If possible, use the original packing material; 5) Ship prepaid and insured by way
of a traceable carrier such as United Parcel Service (UPS) or First Class Mail to avoid loss in transit to Cobra
®
Factory Service,
Cobra
®
Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707 USA; 6) If the radio is in warranty, upon
receipt of your radio it will either be repaired or exchanged depending on the model. Please allow approximately 3 – 4 weeks
before contacting Cobra
®
for status. If the radio is out of warranty, a letter will automatically be sent informing you of the
repair charge or replacement charge. If you have any questions, please call 773-889-3087 for assistance.
•
Limited 1-Year Warranty For Products Purchased in the Canada.
Your new Cobra
®
FRS is covered by a one (1) year replacement warranty. If any manufacturing defect becomes apparent in
this product within one (1) year from the original date of purchase, it will be replaced. Please return the FRS radio to your
dealer with original or copy of dated proof of purchase. This warranty does not cover damages due to careless handling,
negligence, accident, abuse or failure to follow operating instructions. Alteration of this product or defacing of the serial
number cancels all obligations of this warranty. This warranty gives you specified legal rights. Additional warranty rights
may be provided by law in some areas.
Limited 1-Year Warranty
For Products Purchased in the U.S.A.
Cobra
®
Electronics Corporation warrants that its Cobra
®
FRS radios, and the component parts thereof, will be free of defects
in workmanship and materials for a period of one (1) year from the date of first consumer purchase. This warranty may be
enforced by the first consumer purchaser, provided that the product is utilized within the U.S.A. Cobra
®
will, without charge,
repair or replace, at its option, defective FRS radios, products or component parts upon delivery to the Cobra
®
Factory Service
department, accompanied by proof of the date of first consumer purchase, such as a duplicated copy of a sales receipt.
You must pay any initial shipping charges required to ship the product for warranty service, but the return charges will
be at Cobra
®
’s expense, if the product is repaired or replaced under warranty. This warranty gives you specific legal rights,
and you may also have other rights which may vary from state to state.
Exclusions: This limited warranty does not apply: 1) To any product damaged by accident; 2) In the event of misuse or
abuse of the product or as a result of unauthorized alterations or repairs; 3) If the serial number has been altered, defaced,
or removed; 4) If the owner of the product resides outside the U.S.A.
All implied warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the
length of this warranty. Cobra
®
shall not be liable for any incidental, consequential or other damages; including, without limitation,
damages resulting from loss of use or cost of installation. Some states do not allow limitations on how long an implied warranty
lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not
apply to you. For products purchased outside the U.S.A., please contact your local dealer for warranty information.
•
Optional Accessories
You can find accessories at your local Cobra
®
dealer, or in the U.S.A. you can order directly from Cobra.
®
Ordering From Canada
Call 514-683-1771 for pricing.
For credit card orders:
Call 514-683-1771 (Press 1 from the main menu) 9:00 a.m. to 5:00 p.m. EST, Monday through Friday.
Make check or money order payable to:
AVS Technologies, Inc., 2100 Trans Canada Highway South Montreal, Quebec H9P 2N4
Ordering From U.S.
Call 773-889-3087 for pricing or visit www.cobra.com.
For credit card orders:
Call 773-889-3087 (Press 1 from the main menu) 8:00 a.m. to 6:00 p.m. CT, Monday through Friday.
Make check or money order payable to:
Cobra
®
Electronics, Attn: Accessories Dept., 6500 West Cortland Street, Chicago, IL 60707 USA
To order online: Please visit our website www.cobra.com
Customer Assistance