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Troubleshooting Guide
No dial tone
1. Check that all phone cord connections (including the curly cord) are securely plugged
into the telephone & wall jack.
2. Check that the phone is in the correct dialing mode, Tone (touch) or pulse (rotary).
3. Plug another phone into the wall jack to make sure your phone service is functioning
properly.
Call will not dial or dials very slowly
1. Check that the phone is in the correct dialing mode: Touch-Tone / Pulse Setting
(See
diagrams #2+#3)
No audible ringer
1. Make sure the ringer is not set to “OFF” position (See diagram #10).
2. Check the volume level of the ringer.
3. Lift handset to reset the ring tone temporary “OFF” feature (see page #10).
4. You may have too many extensions on your line. Try unplugging a few devices.
No amplification
1. Check to see if the AMPLIFY Button is “ON” (See diagram #12). The red light should
be lit.
Noise, Static, Interference while using the handset
1. A filter may be required for homes with a DSL line or near Radio towers.
No numbers dialed when memory button is pressed
1. No number stored in that memory button.
2. Make sure the phone number was programmed and saved in the memory (See page
#13).
3. Make sure the programming is done in the correct dial mode (touch-tone or pulse
dialing).
4. If your phone has been disconnected for a few hours the numbers stored will be
lost.