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Warranty & Service
How to Obtain
Warranty Service
To obtain warranty service, please
prepay shipment and return the
unit to the appropriate facility
listed below.
In the United States
Clarity Service Center
6131 Preservation Dr.
Chattanooga, Tennessee 37416
Tel: 800-426-3738
Fax: 800-426-3738
In Canada
Plantronics Service Centre
2732 Etienne Lenoir
Laval, Quebec
H7R 0A3 Canada
Tel: 800-540-8363
514-956-8363
Fax: 514-956-1825
Please use the original container, or
pack the unit(s) in a sturdy carton
with sufficient packing material to
prevent damage.
Include the following
information:
1. A proof-of-purchase indicating
model number and date
of purchase.
2. Bill-to address.
3. Ship-to address.
4. Number and description of
units shipped.
5. Name and telephone number of
person to call, should contact
be necessary.
6. Reason for return and
description of the problem.
Damage occurring during shipment
is deemed the responsibility of the
carrier, and claims should be made
directly with the carrier.