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My caller ID isn’t working
• Caller ID is a subscription service. You must subscribe to this service
from your telephone service provider for this feature to work on your
telephone.
• Your caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller
ID compatible equipment.
• If you subscribe to high-speed Internet service (DSL - Digital Subscriber
Line) through your telephone line, you must install a DSL lter between
the telephone line cord and the telephone wall jack. The lter prevents
noise and caller ID problems caused by DSL interference. Please contact
your DSL service provider for more information about DSL lters.
My telephone does not receive caller ID when on a call
• Make sure you subscribe to caller ID with call waiting features provided
by your telephone service provider. Caller ID features work only if both
you and the caller are in areas offering caller ID service, and if both
telephone service providers use compatible equipment.
New voicemail and icon show on the display and I don’t know
why
• Your telephone has voicemail indication. If New voicemail and
appear on the display, then your telephone has received a signal from
your telephone service provider that you have a voicemail message
waiting for you to retrieve from your telephone service provider. Contact
your telephone service provider for more information on how to access
your voicemail.
To identify the model number of your phone:
• Turn the base of your phone upside down.
• Locate the colored round label on your base.
• Orange label: D704™, up to 40dB of gain
• Green label: D702™, up to 30dB of gain.
Once you identied the model of your phone, you can determine the model
name of the additional handset(s) that works with your system. You can have
up to 5 handsets total (including the one(s) that was included with your
system at the time of purchase).
If the model number
of your phone is...
...this is the
compatible additional
handset model...
...and the level of
amplication on your
system is up to...
D702™ D702HS™ 30dB
D704™ D704HS™ 40dB
Thank you...
... for purchasing this Clarity amplied telephone. We hope you will enjoy using your
new system.
If you have any questions regarding the operation of this telephone, please contact
one of our Customer Service Representatives for prompt and useful information.
Phone: 800-426-3738
Fax: 800-325-8871
Email: claritycs@plantronics.com
Website: www.clarityproducts.com
TROUBLESHOOTING
ADDITIONAL HANDSETS