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2. Directory Types on your Cisco Phone
There are 4 primary directory types: Missed Calls, Received Calls, Placed Calls,
and Corporate Directory. Each of these can be reached by pressing the directories
button on the phone, scrolling to the applicable directory and then pressing
the softkey button below Select.
Tip: You can press the number key corresponding to the desired menu option,
rather than scrolling and then pressing Select.
• Missed Calls shows the calls that have come in that you did not answer. You can
use the navigation button to scroll through the missed calls and if there is one that
you want to return, you can then press the softkey button below Dial to dial that
number.
• Received Calls shows the calls that you have answered. Again you can scroll
through these calls and select one to be dialed again if you wish.
• Placed Calls shows the calls that have been made on your phone. You can scroll
through these also and redial a selected call.
Tip: If you press the Navigation Button when at the phone’s main screen, it will
automatically scroll through the numbers on your Placed Calls directory.
• Corporate Directory is a directory of every faculty/staff member on campus that
has a phone number assigned to them. This directory is a little different from the
others in that when you first select it, you will see a Directory Search screen that
allows you to enter the first part of a First Name, Last Name, or Number.
Selecting the letters to search on works similarly to a cell phone, where you press
the number key corresponding to the letter below it and if it is the second letter in
the string, you need to quickly press the number key twice, three times quickly for
the third letter, etc. You can then press the softkey button below Search to get
only those people that meet that search criteria. If you did not enter any search
criteria, you will see the first 64 people entered into the Corporate Directory. If
your search criteria is too wide, you will also be limited to the first 64 entries.
You can then scroll through the names and select the one that you wish to dial.
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