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User Guide for Cisco Unified Operations Manager
OL-10041-01
Chapter 5 Using the Phone Activities Display
Getting Phone Alert Details
Table 5-2 Phone Activities Display—Contents
Heading Description
! Severity of alert
Critical
Warning
Informational Unidentified Trap alert
(no icon) Informational (for all other alerts)
Extension The phone’s extension number. Clicking this link opens the IP Phone Detail page
(see Understanding IP Phone Reports, page 12-8).
IP Address The phone’s IP address. Clicking this link opens the IP phone search page (see
Generating the Inventory Analysis Report, page 12-4).
CCM/CME The Cisco CallManager or Cisco CallManager Express that the phone is associated
with. Clicking this link opens the Detailed Device View (see the “Viewing Device
Elements in Detail” section on page 3-21).
Switch Name The switch that the phone is connected to. Clicking this link opens the Detailed
Device View (see the “Viewing Device Elements in Detail” section on page 3-21).
Last Change Date and time the phone alert last occurred or was changed. Diamonds indicate
alert activity, such as a new event, alert acknowledgement, new user annotation,
and so forth; no diamonds indicates that the alert is stale. Alerts are grouped by
severity, and within severities, alerts with the latest change are listed first.
Alert was updated within last 15 minutes.
Alert was updated within last 16-30 minutes.
Alert was updated within last 31-45 minutes.
No diamonds Alert was updated 46 or more minutes ago.
Description
Phone’s registration status.
Tools Links to tools that allow you to perform additional tasks. For example:
• Run a phone status test (see Using Phone Status Testing, page 8-1).
• Configure synthetic tests (see Using Synthetic Tests, page 9-1).
• Access the Cisco CallManager’s administration pages.