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Hunt Group
Hunt groups are used to share the call load in organizations that receive a large number of incoming calls.
Your system administrator sets up a hunt group with a series of directory numbers. When the first directory
number in the hunt group is busy, the system hunts for the next available directory number in the group, then
directs the call to that phone. If you are a member of a hunt group, you can sign in to a hunt group when you
want to receive calls, and you can sign out of the group when you want to prevent calls from ringing on your
phone.
Sign In and Out of a Hunt Group
Procedure
Step 1
Press the Hunt Group line button to sign in.
Visual confirmation displays briefly.
Step 2
Press the button again to sign out.
Signing out of a hunt group does not prevent non-hunt group calls from ringing your phone.
Immediate Divert
Immediate Divert allows transferring a ringing, connected, or held call directly to a voice messaging system.
When a call is diverted, the line becomes available to make or receive new call.
Immediate Divert Enhanced
Immediate Divert Enhanced allows transferring of incoming calls directly to their voice messaging system or
to the voice messaging system of the original called party.
Intercom
Intercom allows you to place a call to a predefined recipient. The recipient auto-answers the call in speakerphone
mode with mute activated. This sets up a one-way voice path between you and the recipient so you can deliver
a short message, regardless of whether the recipient is busy or idle.
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0
(SIP)
OL-25525-01 25
Operating Your Phone
Hunt Group