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Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone
Viewing the Phone Status Menu
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Preserve logs
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Preserve trace levels
Viewing the Status Messages
You can use the Settings menu and Status menu to view status messages for the Cisco Unified Wireless
IP Phone 7925G, 7925G-EX, and 7926G. The Status Messages screen displays up to 10 of the most
recent status messages that the phone has generated.
You can access this screen at any time, even if the phone has not finished starting up. Table 8-5 describes
the status messages that might appear. This table also includes actions you can take to address indicated
errors.
To view status messages, follow these steps:
Step 1 Choose Settings > Status.
Step 2 Select Status Messages. The list of the status messages displays.
Step 3 To erase the messages, press the Clear softkey
Step 4 To exit the screen, press the Back softkey.
Table 8-4 Status Message, Description, and Possible Explanation and Action
Status Message Description Possible Explanation and Action
Bad MIC on phone
The manufacturing installed certificate
(MIC) that is used for security features
is bad.
For information about how to manage the MIC for
your phone, see the “Using the Certificate
Authority Proxy Function” chapter in
Cisco Unified Communications Manager Security
Guide.