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Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone
Viewing the Phone Status Menu
Viewing the Current Configuration
You can use the Settings menu and Status menu to determine the name of the configuration file for the
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G.
To locate the configuration file name, follow these steps:
Procedure
Step 1 Choose SETTINGS > Status.
Step 2 Select Status Messages.
The phone displays the name of the configuration file in the following format:
SEPmacaddress.cnf.xml or SEPmacaddress.cnf.xml.enc.sgn.
Step 3 To exit the screen, press the Back softkey.
Related Topics
• Viewing the Status Messages, page 8-9
• Viewing Network Statistics, page 8-12
TFTP Error
The phone does not recognize an error
code provided by the TFTP server.
Contact the Cisco TAC.
TFTP server not authorized
The specified TFTP server could not be
found in the phone CTL.
• The DHCP server is not configured properly
and is not providing the correct TFTP server
address. In this case, update the TFTP server
configuration to specify the correct TFTP
server.
• If the phone is using a static IP address, the
phone may be configured with the wrong
TFTP server address. In this case, enter the
correct TFTP server address in the Network
Configuration menu on the phone.
• If the TFTP server address is correct, there
may be a problem with the CTL file. In this
case, run the CTL client and update the CTL
file, making sure that the proper TFTP servers
are included in this file.
TFTP timeout
TFTP server did not respond. • Network is busy—The errors should resolve
themselves when the network load reduces.
• No network connectivity between the TFTP
server and the phone—Verify the network
connections.
• TFTP server is down—Check configuration of
TFTP server.
Table 8-4 Status Message, Description, and Possible Explanation and Action (continued)
Status Message Description Possible Explanation and Action