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Forwarding All Calls to Another Number
You can use the Call Forward All feature to redirect incoming calls from your phone to another
number.
Tips
• Enter the call forward target number exactly as you would dial it from your phone. For example,
enter an access code or the area code, if necessary.
• You can forward your calls to a traditional analog phone or to another IP phone, although your
system administrator might restrict the call forwarding feature to numbers within your company.
• Call forwarding is phone line specific. If a call reaches you on a line where call forwarding is not
enabled, the call will ring as usual.
•
Your system administrator can enable a call forward override feature that allows the person receiving
your forwarded calls to reach you. With override enabled, a call placed from the target phone to your
phone is not forwarded, but rings through.
• Your system administrator can change call forwarding conditions for your phone line.
Using Do Not Disturb
You can use Do Not Disturb (DND) to block incoming calls from ringing on your phone. Your system
administrator enables DND for your phone.
When DND and Call Forward All are both enabled on your phone, calls are forwarded and the caller
does not hear a busy tone.
If you want to... Then...
Set up call forwarding on your
line
Press CFwdALL and enter a target phone number.
Cancel call forwarding on
your line
Press CFwdALL.
Verify that call forwarding is
enabled on your line
Look for:
• Alternating call forwarding icons displayed next to your
phone number.
• The call forward target number in the status line.
Set up or cancel call
forwarding remotely
1. Log in to your User Options web pages. (See Accessing Your
User Options Web Pages, page 48.)
2. Access your call forwarding settings. (See Controlling Line
Settings on the Web, page 54.)