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Tip
Obtain this information from your system administrator before using Mobile Voice Access to make a
call:
• Mobile Voice Access number
• End user PIN
Answering a Call
You can answer a call by simply lifting the handset, or you can use other options if they are available
on your phone.
Place a call using a billing or
tracking code
(SCCP phones only)
1. Dial a number.
2. After the tone, enter a client matter
code (CMC) or a forced authorization
code (FAC).
Your system
administrator.
Place a call using your Cisco
Extension Mobility profile
Log in to the Cisco Extension Mobility
service on a phone.
Using Cisco Extension
Mobility, page 33.
Make a call from a cellular
phone using Mobile Voice
Access
1. Dial your assigned Mobile Voice
access number.
2. Enter your cellular phone number (if
requested) and PIN.
3. Press 1 to make a call to an enterprise
IP phone.
4. Dial a desktop phone number other
than your desktop phone number.
Managing Business
Calls Using a Single
Phone Number,
page 34.
If you want to... Then... For more information, see...
Switch from a connected
call to answer a new call
Press Answer. Using Hold and Resume, page 16.
Answer a call using call
waiting
Press Answer. Using Hold and Resume, page 16.
Send a call to a voice
message system
Press iDivert. Sending a Call to a Voice Message
System, page 19.
Automatically connect
incoming calls
Use AutoAnswer. Using AutoAnswer, page 38.
If you want to... Then...
For more information,
see...