Filter
Top Products
Calling Features
Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 19
• Group Pickup—Allows you to answer a call on a phone that is outside your call pickup group by:
–
Using a group pickup number (provided by your system administrator).
–
Dialing the ringing phone’s number if the destination user’s direct number is present in one of
the current user's associated groups.
Your system administrator sets up the call pickup group you are in and the call pickup buttons
depending on your call-handling needs and work environment.
Answer a Call Using Pickup
(Cisco Unified IP Phone 6911 only)
1. If Auto Pickup is set up on your phone, press the Feature button followed by the
predetermined number set up for Call Pickup to transfer a ringing call within your pickup group
to your phone. The call is connected.
2. If Auto Pickup is not set up, press the Line button or lift the handset to connect the call.
Answer a Call Using Group Pickup and a Group Pickup Number
(Cisco Unified IP Phone 6911 only)
1. If Auto Group Pickup is set up on your phone, press the Feature button followed by the
predetermined number set up for Call Pickup to answer a call on a phone outside your
pickup group.
2. Enter the group pickup number to connect the call.
3. If Auto Group Pickup is not set up, press the Line button or lift the handset to connect the call.
Call Waiting
Call Waiting provides cues to notify you that a new call is ringing on your phone when you are talking
on another call, including:
• A call waiting tone (single beep)
• An amber flashing Line button
Respond to a Call Waiting Notification
To answer the ringing call, press the flashing amber Line button. Your phone puts the original call on
hold automatically and connects the ringing call.