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BROTHER CONTACT INFORMATION
Service Center Locations
If you need a local service center, please call 1-800-284-HELP (4357)
to locate the authorized service center closest to you.
Note: Be sure to call the Service Center before your visit.
Service centers do not provide operational assistance. See “Operational Assistance.”
Operational Assistance
For technical and operational assistance you may call Brother Customer Service at:
Voice 1-877-4-Ptouch, or Fax 1-901-379-1210
Assistance on the Internet
For product information and downloading the latest drivers: http://www.brother.com
For purchasing accessories and certain Brother products: http://www.brothermall.com
Accessories and Supplies
To order Brother accessories or supplies by Visa, MasterCard, Discover or American
Express you may call toll tree 1-888-879-3232, or complete the order form in your user’s
guide and fax both sleds of the form to 1-800-947-1445
For purchasing accessories on the Internet: http://www.brothermall.com
To order by mail or pay by check, please complete the accessory order form and mail it
along with payment to:
Brother International Corporation
Attn: Consumer Accessory Division
P.O. Box 341332
Bartlett, TN 38184-1332
Fax-Back System
Brother Customer Service has installed an easy to use Fax-Back System so you can get
instant answers to common technical questions and product information for all Brother
products.
This system is available 24 hours a day, 7 days a week. You can use the system to send
the information to any fax machine, not just the one you are calling from.
Please call 1-800-521-2846 and follow the voice prompts to receive faxed instructions
on how to use the system and an index or Fax-Back subjects.