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Help and Advice
No dial tone
Is the telephone line cord plugged into
the phone socket?
Check that the base station is connected
to the mains power and switched on.
No ring on the handset or base station
The ringer volume may be switched to
silent. To adjust the ringer volume on
the handset, see page 15, on the base
station, see page 16.
27
Emergency calls
The emergency services can be
contacted in the UK by dialling
999
or 112 which is valid in any country
that is a member of the European
community.
Please note
If your Synergy 500 is connected to
a switchboard/PBX, you may have
to dial an access number before
999
to contact the emergency services.
Some switchboards cannot dial out
during a power failure.
The Synergy 500 will not work
when the power fails. Alternative
arrangements should be made for
access to emergency services.
Check that the base station is plugged
into the phone socket.
Check that the base station is plugged
into the mains power and switched on.
Buzzing noise on my radio, TV,
computer or hearing aid
Sometimes, your Synergy 500 can
interfere with other electrical
equipment if it is placed too close.
It is recommended that you place
your Synergy 500 and other Synergy
handsets at least one metre away from
such appliances to avoid any risk of
interference.
The charger does not appear to be
working
Check that:
• the power adaptor is properly
plugged in to the charger
• your handset has slotted correctly
into the charger
• the battery is correctly fitted into
the handset
Are you using the correct power
adaptor?
Synergy 500 base station power
supply unit is Item Code 872260, and
the Synergy 500 additional handset
charger power supply unit is Item
Code 872259.