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General information
Pack the unit securely, preferably in
the original packaging. All parts must
be returned including the mains power
adaptor. We cannot take responsibility
for goods damaged in transit.
This product is intended for use
within the UK for connection to the
public telephone network and
compatible switchboards, which
support tone dialling and timed break
recall. If in doubt please consult your
service provider.
Within guarantee
If you experience a problem with your
Synergy 500 you should contact the
Synergy 500 Helpline on 0845 769
7146
. Calls are charged at local call
rates. If the problem is not remedied,
you will be advised to contact your
original point of purchase.
Some retailers offer extended warranty
schemes for cover outside the initial
12-month period. Please ask them for
details.
Outside guarantee
If your Synergy 500 needs repair after
the guarantee period has ended, contact
the Synergy Helpline on
0845 769 7146 for information on
our recommended repair agents.
If you have to return
your Synergy 500
23
Guarantee
Technical information
How many phones can you have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any one telephone line. The Synergy
500 has a REN of 1. Any other
instrument provided by BT may be
assumed to have a REN of 1 unless
otherwise stated. A total REN of 4
is allowed.
Only use approved power adaptor:
Item code 872260 for Synergy 500
main base unit power adaptor;
Item code 872259 for Synergy 500
additional handset charger power
adaptor.
Only use approved batteries item code
872261.
R&TTE
This product complies with R&TTE
directive (99/05/EC).
Switchboard compatibility