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BT Freestyle 2500 – Edition 05 – 12.12.03 – 5301
Calls do not get through to a connected fax machine
Check that the number of rings before answering is 2, 3
or 4, see Answer delay page 31 and that your outgoing
message is kept short.
Check that the sending machine is transmitting fax
tones. Older machines may not do this.
If you are still having problems, try shortening the silence
detection time on your fax machine/fax modem. See your
fax user guide for details.
Fax machine interrupts callers trying to leave
messages on the answering machine
The fax may be detecting periods of silence during the
incoming message and switching to fax reception mode.
Try increasing the silence detection time on your fax
machine/fax modem or switch it off completely.
See your fax user guide for details.
42 Help
BT accessories and
replacement items
For a full range of accessories and
replacement items for BT products
please call 0870 240 5522, or visit:
5301 BT Freestyle 2500 UG [5] 22/1/04 8:41 am Page 42