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Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 H
Frequently asked questions:
What happens to service in the event of power or
broadband failure?
Your service may cease to function if there is a power cut or
broadband connection failure. Access to Emergency services
is provided but calls including ermergency calls to 999 or 112
made via BT Broadband Talk may not work in the event of
power or broadband connection failure. These failures may
becaused by reasons outside our control. Location
information, provided to the emergency services, is limited to
the address of the associated telephone line where
applicable. BT does not currently support number portablilty.
What happens when I make emergency calls?
If you make an emergency call to 999 or 112 from your BT
Broadband Talk line, the Hub will automatically use your
standard telephone line.
This is a safety measure to ensure the emergency services can
identify your location, if necessary.
Making calls with BT Broadband Talk
8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 22