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Troubleshooting
I Cannot Transfer my Phonebook to the Q2
In order to transfer your phonebook to the Q2, your phone must support either the Phonebook
Access Profi le (PBAP), AT commands, or the Object Push Profi le (OPP). If your phone does not
support any of these Bluetooth profi les, then you will not be able to copy your contacts to the
Q2. When you receive a call, the Q2 will read out the caller’s number instead (providing your
phone and carrier support caller ID).
Some phones support phonebook transfers but do not support doing them automatically. If
this is the case on your phone then you will need to manually send the contacts to the Q2, as
described in “Manually Transferring your Phonebook Contacts to the Q2” on page 16.
If you are having problems transferring your phonebook to the Q2, please see our
knowledgebase on www.blueantwireless.com. This contains extensive troubleshooting tips
for phone-specifi c issues relating to the phonebook transfer process.
Names Announced in the Wrong Order (Last Name, First Name)
Depending on how your phone is confi gured, you may fi nd that the Q2 reads out names the
wrong way round. If this is happening, you can resolve it by changing the setting on your