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Terms you should know
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Expansion Module
The Expansion Module is a hardware accessory that connects to
the IP Deskphone and provides additional line appearances and
feature keys. A maximum of three modules are supported. The
Avaya 1120E IP Deskphone can have up to 54 additional line/
feature keys with three Expansion Modules.
Feature Status Indicator
This refer to an LCD or an LED signal that indicates a data
message, contact, or feature status by a flash, wink, steady on, or
off.
Fixed keys
These are the hard-labeled keys of the IP Deskphone that have a
specific function.
Goodbye key
This is the fixed key used to end an active call or exit an active
menu.
Handsfree key
This is the fixed key used to activate Handsfree.
Hold key
This is the fixed key used to place an active call on hold.
IM (Instant Message)
You can use IMs to send a text message to a specific user. The
user must be logged on to receive the IM.
Indicator
This is an LCD or an LED signal that indicates the status of a
feature by the flash, blink, steady on, or off.