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Your voice terminal
Preset feature buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Using the display control buttons and softkeys . . . . . . . . . . . . .4
Using the call appearance/feature buttons . . . . . . . . . . . . . . . .4
Basic features
Placing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
To automatically redial an extension that was busy or did not
answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Placing a call on hold and returning to it . . . . . . . . . . . . . . . . . .6
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Setting up a conference call. . . . . . . . . . . . . . . . . . . . . . . . . . . .7
To drop the last party added to a conference call . . . . . . . . . . . . . . . .7
Sending or redirecting your calls . . . . . . . . . . . . . . . . . . . . . . . .8
To send all calls immediately to coverage. . . . . . . . . . . . . . . . . . . . .8
To temporarily redirect all calls to an extension or outside
number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Advanced features
Programming an AD softkey . . . . . . . . . . . . . . . . . . . . . . . . . .10
Programming an AD button . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Programming an AD personal list item . . . . . . . . . . . . . . . . . .12
To place a call using an AD list button . . . . . . . . . . . . . . . . . . . . . .13
Programming a feature onto an available button . . . . . . . . . . 14
Answering a call placed to a member of your pickup
group
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Answering a call placed to a coworker unable to
answer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Answering a redirected call (call coverage) . . . . . . . . . . . . . . 16
Answering a parked call from any extension . . . . . . . . . . . . . 17
Leaving a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
To leave a message after dialing an extension. . . . . . . . . . . . . . . . 18
To leave a message without ringing an extension . . . . . . . . . . . . . . 18
To cancel a Leave Word Calling message. . . . . . . . . . . . . . . . . . . 19
Searching the directory for a name . . . . . . . . . . . . . . . . . . . . 19
Entering a call to make an important announcement. . . . . . . 20
Appendices
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call purpose identifiers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Call coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23