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Avaya 3616 Wireless Telephone and Desktop Charger
For CCMS
555-301-709 Page 11
Issue 1
Utilize System Features
Transfer a call
While active on the call, press the FCN key and the 4 key.
The call is placed on hold, the line number for the call on
hold flashes, and you hear dial tone.
Dial the telephone number to which you want to transfer the
call.
Do one of the following:
• To transfer the call without announcing it, press the FCN
key and the 4 key, and then press the Power Off / End
Call
key to hang up.
The call is transferred. The display shows “Transfer
Complete”.
• To announce the call before transferring it, wait for the
called party to answer. When the called party answers,
announce the call, press the FCN key and the 4 key, and
then press the Power Off / End Call key to hang up.
The call is transferred. The display shows “Transfer
Complete”.
Conference a call
While active on the call, press the FCN key and the 5 key.
The call is placed on hold, the line number for the call on
hold flashes, and you hear dial tone.
Dial the telephone number of the person you want to add to
the call.
Wait for the person to answer.
To add the person to the call, press the FCN key and the 5
key. The display will show “Conference X” or “X – party
conference in progress” (where X equals number of parties
on the conference, minus 1), depending on the switch
administration.
Repeat Steps 1 through 4 to add other calls to the
conference.
Mute/unmute a call
To mute a call, press the FCN key and the 1 key.
The call is muted. The display shows “<Muted>”.
To
unmute a call, press the FCN key and the 1 key again.