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Troubleshooting
Issue 1 July 2006 49
6. Use the built-in facilities/logging of the File Server application to verify whether the HTTP
functions are working. The watchdog provides a comprehensive check.
7. Ensure that the server has the correct networking setup and that any firewall functions are
not preventing connection to the File Server application server. Ensure that you can access
the server over the network. Do this by launching a browser and accessing the HTTP status
server, as covered in Checking Application Status
. Test files are installed in the HTTP
servers.
For HTTP: http://hostname:81/test.html
and http://hostname:81/test.zip
For HTTPS: https://hostname:4111/test.html and https://hostname:411/test.zip
Note:
Note: For HTTPS checks, ensure that you select SSLV2 + SSLV3 as options for this
test. Many browsers do not support the security algorithms used in the Avaya IP
Telephone File Server Application for TLSV1 and SSLV3.