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Contents
Chapter 1: Introduction to the 1616/1616-I IP Telephone......................................................5
Overview of phone buttons and features..........................................................................................................5
LEDs................................................................................................................................................................8
Icons in the telephone display..........................................................................................................................9
Scrolling and navigation....................................................................................................................................9
Paper labels....................................................................................................................................................10
Chapter 2: Logging in to and out of your telephone............................................................11
Logging in to your telephone..........................................................................................................................11
Logging out of your telephone........................................................................................................................11
Chapter 3: Making calls..........................................................................................................13
Making a call..................................................................................................................................................13
Clearing a number..........................................................................................................................................13
Redialing a number........................................................................................................................................13
Calling a person from the contacts list............................................................................................................14
Calling a person from the call log....................................................................................................................14
Chapter 4: Handling calls......................................................................................................15
Answering a call..............................................................................................................................................15
Sending an incoming call directly to voice mail..............................................................................................16
Ignoring an incoming call................................................................................................................................16
Muting a call....................................................................................................................................................16
Putting a call on hold......................................................................................................................................16
Transferring a call............................................................................................................................................17
Chapter 5: Conference calls..................................................................................................19
Making a conference call................................................................................................................................19
Adding a person on hold to a conference call................................................................................................19
Putting a conference call on hold....................................................................................................................20
Viewing conference details..............................................................................................................................20
Dropping the last person added from a conference call..................................................................................20
Dropping a person from a conference call......................................................................................................21
Silencing a person on a conference call........................................................................................................21
Chapter 6: Getting your messages........................................................................................23
Logging into your voice mail............................................................................................................................23
Chapter 7: Bridged call appearances....................................................................................25
Answering a call on a bridged call appearance..............................................................................................25
Joining a call on a bridged call appearance....................................................................................................25
Making an outgoing call on a bridged call appearance..................................................................................26
Chapter 8: Shared line appearances....................................................................................27
Answering a call on a shared line appearance..............................................................................................27
Joining a call on a shared line appearance....................................................................................................27
Making an outgoing call on a shared line appearance....................................................................................28
Chapter 9: Contacts................................................................................................................29
Viewing contacts details..................................................................................................................................29
Avaya 1616/1616-I IP Deskphone User Guide February 2010 3