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Chapter 8: Shared line appearances
If your call processing system is an Avaya Distributed Office system and depending on how
it is configured, your phone may show shared line appearances on the display screen in
addition to your own lines. A shared line appearance is a line that is shared among multiple
users. You can answer a call, join a call in progress, and make an outgoing call on a shared
line appearance. The procedures to answer, join, and make a call on a shared line appearance
are similar as those for a bridged appearance. But instead of using another person's line, you
are using a shared line.
Answering a call on a shared line appearance
To answer a call on a shared line appearance, press the call/line appearance button
associated with the shared line appearance.
Note:
The ringing shared line appearance may be selected automatically if there are no
other active calls. If the ringing appearance is displayed, you can answer by picking
up the handset or by pressing the Speaker button. If you are on another call when
a call comes in to a shared line appearance, you may have to select the ringing
appearance button (just like for an incoming call to a primary line).
Joining a call on a shared line appearance
To join an existing call on a shared line appearance, press the call/line appearance
button associated with the shared line appearance.
Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide February 2010 23