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Troubleshooting
If you have difficulty with your telephone, please try the
suggestions below. For Customer Service, or to purchase
accessories or replacement parts, visit our website at
www.telephones.att.com, or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
The handset registration is unsuccessful.
Follow the handset registration instructions to register the
handset again (see Adding and registering handsets on page 8).
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure you plug the battery connector securely into the
cordless handset.
Make sure you plug the telephone line cord securely and
firmly into the telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 16
hours. For optimum daily performance, return the cordless
handset to the charger when not in use.
If the battery is depleted, charge the handset for at least 30
minutes before you use it. See page 6 for details.
Reset the telephone base. Unplug the electrical power. Wait
for approximately 15 seconds, then plug it back in. Allow up
to one minute for the cordless handset and telephone base
to reset.
You may need to purchase a new battery. Refer to Battery
installation and charging in this user’s manual on pages 6-7.
I cannot get a dial tone.
Try all the suggestions above.
Move the cordless handset closer to the telephone base. You
may have moved out of range.
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Appendix