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Appendix
Troubleshooting
17
I hear other
calls while using
my phone.
• Disconnect the telephone base from the
telephone jack, and plug in a different
telephone. If you still hear other calls, the
problem is probably in your wiring or local
service. Call your local telephone company.
• Relocate your phone to a higher location.
The phone will likely have better reception
when not installed in a low area.
• If the other phones in your home are
having the same problem, the problem is in
your wiring or local service. Contact your
local telephone company (charges may
apply).
My cordless
handset does
not ring when I
receive a call.
• Make sure that the ringer is not turned off.
Refer to the section(s) on ringer selection
in this user’s manual.
• Make sure the telephone line cord is
plugged securely into the telephone base
and the telephone jack. Make sure the
power cord is securely plugged in.
• The cordless handset may be too far from
the telephone base.
• Charge the battery in the cordless handset
for at least 16 hours. For optimum daily
performance, return the cordless handset
to its base when not in use.