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Appendix K
Troubleshooting
The batteries
will not hold a
charge.
• If the cordless handset is in the telephone base or
charger and the charge light does not come on, refer to
The charge light is off in this Troubleshooting guide.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
• You may need to purchase a new battery. Please refer to
Battery installation and charging, page 8, in this user’s
manual.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the cordless handset and tele-
phone base to reset.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
I get noise,
static, or weak
signals even
when I’m near
the telephone
base.
If you subscribe to high-speed internet service (Digital
Subscriber Line - DSL) through your telephone lines, you
must have a DSL filter between the telephone base and
the telephone wall jack (see the following page). The filter
will prevent noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider for
more information about DSL filters.
• You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
• Other electronic products can cause interference to your
cordless phone. Try installing your phone as far away
from the following electronic devices as possible: televi-
sion sets, VCRs, or other cordless
telephones.
•