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Useful Information
50 For assistance, please call 1-800-211-PANA (7262).
Caller ID
Copying stopped with an
item displayed.
LThe destination handset may have lost communication
with the base unit, or the destination handset user may
have pressed {C} or {s}.
The displayed phonebook item was not copied to the
handset. Press {OFF}. Confirm that the destination
handset is in standby mode (i.e., not in use) and try
again.
The display exits the
phonebook while
searching.
LThe handset automatically exits after 1 minute of
inactivity.
Problem Cause & solution
The handset does not
display the caller’s name
and/or phone number.
LYou have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
LIf your unit is connected to any additional telephone
equipment such as Caller ID box or wireless telephone
jack, disconnect the unit from the equipment and plug
the unit directly into the wall jack.
LIf your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
LThe name display service may not be available in some
areas. Contact your telephone company for details.
LOther telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
LThe caller requested not to send caller information
(page 25).
LIf a call is being transferred to you, the caller information
will not be displayed.
LGenerally caller information is displayed from the 2nd
ring.
The caller list/incoming
phone numbers are not
edited automatically.
LThe Caller ID number auto edit feature is turned off.
Turn it on and try again (page 38).
LYou need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
LThe phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 27).
The display exits the
caller list while searching.
LThe handset automatically exits after 1 minute of
inactivity.
Problem Cause & solution
TG5421_5422_5423(e).book Page 50 Thursday, January 13, 2005 1:51 PM