AT&T KX-TG5421 Cordless Telephone User Manual


 
Useful Information
For assistance, please call 1-800-211-PANA (7262). 49
Making/answering calls, Intercom
Phonebook
Problem Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
LMove the handset and the base unit away from other
electrical appliances.
LMove closer to the base unit.
LRaise the base unit antennas.
LTurn on the clarity booster feature (page 19).
LIf your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
The handset does not
ring.
LThe ringer volume is turned off. Adjust it (page 36).
I cannot make a call. L The dialing mode may be set incorrectly. Set the dial
mode (page 39) to match the type of telephone service
you have (tone or pulse).
LIf another handset is in use, you may not be able to
make a call. Try again later.
I cannot redial by
pressing {REDIAL}.
LIf the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
LIf you press {REDIAL} after you have started dialing,
this button functions as the {PAUSE} button. To redial,
do not dial any numbers before pressing {REDIAL}.
I cannot have a
conversation using the
headset.
LMake sure that an optional headset is connected
properly (page 43).
LIf “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
I cannot make long
distance calls.
LMake sure that you have long distance service.
I cannot page the
handset.
LThe called handset is too far from the base unit.
LThe called handset is in use. Try again later.
Problem Cause & solution
I cannot store an item in
the phonebook.
LYou cannot store an item in the phonebook while the
handset is in talk, speakerphone, or intercom mode.
LDo not pause for over 1 minute while storing.
While storing an item in
the phonebook, the
handset starts to ring.
LA call is being received. Answer the call and start again
from the beginning after hanging up.
TG5421_5422_5423(e).book Page 49 Thursday, January 13, 2005 1:51 PM