AT&T E5937 Cordless Telephone User Manual


 
50
Appendix
Incomplete
messages
If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after four minutes.
If the caller pauses for more than seven seconds, the system stops
recording and disconnects the call.
If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.
If the caller's voice is very soft, the system may stop recording and
disconnects the call.
Difficulty hear-
ing messages
Press VOLUME ^ to increase speaker volume.
System does
not answer after
correct number
of rings
Make sure that the answering system is on (see page 30).
If toll saver is activated, the number of rings changes to two when
you have new messages waiting (see page 34).
In some cases, the system may be affected by the ringing system
used by the local telephone company.
If the memory is full or the system is off, the system will answer after
10 rings.
CL flashes in
message win-
dow
You need to reset the answering system clock (see page 31).
System does
not respond
to remote
commands
Make sure to enter your remote access code correctly (see page 38).
Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
The answering system may not detect the remote access code while
your announcement is playing. Try waiting until the announcement is
over before entering the code.
There may be noise or interference on the phone line you are using.
Press dial pad keys firmly.
Troubleshooting
System does
not record
message
Make sure answering system is on (see page 30).
Make sure announcement only is off.
Announcement
message is not
clear
When you record your announcement, make sure you speak in a
normal tone of voice, about nine inches from the base.
Make sure there is no background noise (TV, music, etc.) while you
are recording.