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The telephone
does not ring
•
Make sure the RINGER switch is not set
to OFF.
• If there are several other telephones
connected on the same line, try
disconnecting some of them. Having too
many telephones connected can also
create problems such as low ringer volume
or impaired sound quality during calls.
Troubleshooting
If you have difficulty with your telephone, please try the
suggestions below. For Customer Service, visit our website at
www.telephones.att.com, or call 1 (800) 222-3111. In Canada,
call 1 (866)288-4268.
No dial tone
• Make sure all plugs are connected
properly. Inspect the line cord connections
at the modular jack and at the telephone.
Also inspect the telephone handset cord
connections at both ends.
• Unplug the telephone and connect it to
another modular jack. If it still does not
work, and other telephones in your home
are working, the problem is with this
telephone.
Appendix