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Transferring a call
To transfer a call to someone else in your system, you must first place it on
hold by touching the HOLD button. Then, call the person you’re transfer-
ring the call to by touching an INTERCOM button and dialing that
person’s intercom code number. When you hear the beep, announce the
call and hang up.
At this point, the green light next to the line with the call you’re
transferring should be flashing rapidly. When the other person picks up
the call, the light should stop flashing and be a steady green, indicating
that the line is in use again. If the light continues to flash rapidly, it means
that the other person was not able to pick up the call. You may pick it up
again yourself now by touching the line button next to the rapidly
flashing green light.
Recall
On most telephone company lines, you can disconnect a call without
hanging up. Simply touch the RECALL button. This will return you to dial
tone on the line you’re on, whether it’s an outside line or an intercom line,
enabling you to make a second call immediately.
If you’re on a PBX or Centrex system, or have other special services,
RECALL serves to “flash” the system (corresponding to a switchhook flash
on an ordinary telephone).
Test switch
This switch lets you know if the lights and ringing of your MERLIN
phone are working correctly. Push the switch away from you to the T
(Test) position. Observe the lights and ringing. Return the switch to the
center position.
Volume control
Use this control to adjust the volume of the ringer and the speaker
simultaneously.
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